PRIVACY & SAFETY
The Company, as Data Controller, makes this information known and describes the methods of collection and use of the user's personal data, in accordance with Italian law and in particular with Legislative Decree n. 196/2003 (Privacy Code). Personal data are processed on paper and computerized and collected by the Company, to fulfill the obligations imposed by law, regulations and community legislation in order to manage the relationships between each phase (pre-contractual, contractual, litigation, etc.).
How to use the User's personal data
The user's personal data will be processed for the purpose of purchasing products, participating in events, managing customer care activities and verifying and investigating reports, complaints and disputes, carrying out preliminary activities to the contract, carrying out contractual obligations and fulfilling accounting - administrative requirements.
The User's personal data will also be processed for advertising, promotional and marketing purposes (sending newsletters and advertising material on products and services offered by the Company)
The database, containing the personal data of the Users, is accessible only by authorized parties. The persons in charge such as employees or other collaborators may become aware of the personal data of the Users for the sending of advertising material and for the fulfillment of the order. Third party service providers that are strictly functional to the execution of the contractual relationship may also become aware of them, such as data entry companies, call centers, carriers for package delivery, companies that provide payment services.
The User's personal data and consent to the processing of these are necessary for the execution of the activities indicated above. In case of refusal to provide the personal data requested and / or to give the aforementioned consent, the activities listed above cannot be carried out.
Personal data is kept only for the time necessary to provide users with the requested services or as required by law. After these terms, personal data will be deleted. The Company cannot delete personal data in case of legal archiving requirements, such as accounting rules or for other legal reasons that require data retention, for example ongoing contractual relationships.
The user has the right to request information relating to their personal data stored. If the data is incorrect, incomplete or irrelevant, you can request its correction or deletion. The User may at any time exercise the right to obtain information regarding the purposes and methods of use of his personal data.
To request such documentation or to withdraw consent at any time to the processing of personal data for marketing purposes (such as sending catalogs, newsletters or offers), the User must write to Sustaina Srls Customer Service by sending a letter to Customer Service, Via Michelangelo Peroglio 27 00144 Rome (Italy) or an email to firstname.lastname@example.org
The type of cookies used are the following:
Session cookies, stored on the computer for the time necessary to use the web services offered by the La Cremerie site, removed when the browser is closed.
Permanent cookies, stored as files on the user's system or mobile device even after leaving the website, until the User deletes them, or once the expiration date has been reached. Fenan srls uses permanent cookies to store the home page selected by the user and the related information if the user has selected the Remember me option while accessing the site.
The site also uses third-party cookies to analyze user navigation and to create statistics on visits.
The User can decide to set their browser for the internet by activating anonymous browsing and rejecting cookies. In this case no data will be recorded. However, refusing or blocking cookies will not allow the User to use all the functions of the La Cremerie site.
All rights reserved.
The User may not modify, duplicate, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, transfer or sell information, software, products or services obtained from the Site.
The Company publishes general and purely informative information on its website.